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Blog: Archive for the ‘Community Relations’ Category

A Sweet Lesson In Customer Service

June 25, 2009

Ken Blanchard wrote in his best-selling book Raving Fans, “If you really want to ‘own’ the customer, if you want a booming business, you have to go beyond satisfied customers and create raving fans.” In our current economic state, raving fans might just determine whether a business succeeds or fails. Creating a raving fan might […]

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Tough Times Don’t Dampen Community Spirit

April 6, 2009

On Saturday, my husband, our dog and I took steps for a good cause, walking in the Kids In Distress (client) Taking Steps 5K Run Walk. The Run/Walk kicked off National Child Abuse Prevention Month, bringing attention to the tiniest victims in our community. What really caught my attention during the event was the number […]

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